Re and Mehen: ceramic mug

Your mug is an 11oz ceramic mug, a standard size for your tea, coffee or hot chocolate. It is both microwave- and dishwasher-safe.

Each mug is printed to order, meaning resources are used only as and when needed, and are mailed in 100% plastic-free, recyclable packaging.

Your mug will be produced in either the UK or USA, depending on where you’re ordering from, and dispatched within 3–5 days. Delivery time will depend upon where you are in the world, but should take anywhere from a couple of days to a couple of weeks. Please bear in mind that these are average times, and delivery during busy periods could take longer.

When your order arrives, if the colours on your product don’t look quite the same as how they look on your screen, please remember that computer monitors and mobile devices can show colours in slightly different ways and intensities. However, if there’s an obvious problem with print quality – or your product arrives damaged – please let me know, along with some photos, so I can organise a replacement.

If delivery is significantly delayed (excluding longer delivery times during busy periods or times of strike action), please let me know so we can come up with a solution.

If, when you receive your order, you change your mind, you can return it within 14 days of delivery for a refund or store credit. Just drop me an email if this is the case. Please remember, however, that I am one person, and that I don’t have the financial cushion that large retailers do to be able to offset the cost of returns for the sake of, e.g., trying different sizes or designs. Thanks!